You have a supporting role for the warehouse operation, in which you resolve problems that may arise with outgoing orders, inventory, and system, so that the operational teams can pick, pack and ship all orders on time.Your working hours are Monday to Friday from 9 a.m. to 7:30 p.m. Because the team provides reports at the end of the day, one person must always work the late shift from 11 a.m. to 7:30 p.m. at the latest (can also be earlier if the operation finishes earlier). You therefore work that late shift a few days a week, the other days you work from approximately 9 a.m. to 5:30 p.m.
What are you going to do?
•You resolve inventory issues discovered by the pickers when processing outgoing orders;
•Resolve system-related problems with outgoing orders in consultation with picking, packing and/or order management;
•You support customer service with requests for cancellations or changes to orders already being processed in the warehouse;
• Communicate with various departments at home and abroad about problems with outgoing orders, such as customer service throughout Europe, quality departments, planning, etc.
•At the end of the working day you make reports on the statistics of that day and share them with management.
Waar ga je werken?
Where are you going to work?
The EDC in Bleiswijk is the main European Distribution Center in Europe, shipping to customers on the European continent, Africa, and the Middle East. Inventory is received from manufacturing sites and suppliers from all over the world.
The site is ISO9001 and GDP certified, and a ThermoFisher Zero Waste site.
The EDC ships > 1mn orders per year out to customers and other ThermoFisher sites.
It holds > $ 50mn of inventory stored on > 66K different bin locations, spread over ambient, cold room (+5C) and frozen (-18C) walk-in areas, and -80C and -170C freezer chests.
Stock is stored as item numbers or SKUs (Stock Keeping Units), and most SKUs are also lot controlled. Both SKU and lot number need to be managed and recorded throughout the warehouse processes.
Wat vragen wij?
What do we ask?
•Knowledge and educational level
•Minimum of MBO level either by education or by relevant work experience.
•Good working knowledge of Microsoft Office, esp. Outlook and Excel.
•Languages: English and at least basic knowledge of Dutch, both verbal and written.
•Minimum of 2 years’ experience in a warehouse or (logistic) office operation.
•A keen eye for details and accuracy.
•Analytical and problem-solving capabilities
•A sense of ownership and accountability.
•Flexible mindset, ability to cope well with change.
What do we offer?
•A nice salary of €13.50 per hour;
•Even more money: 8.3% holiday pay, travel expenses and pension accrual.
• Travel allowance of €0.21 per kilometer;
• Plenty of opportunities for personal growth and development;
• Attractive secondary employment conditions;
• A stimulating working environment in which collaboration and innovation are central.