Latest update: December 2022
Adecco Nederland, Hogeweg 123, 5301 LL Zaltbommel, trading as Adecco Group Nederland (Adecco Holding Nederland B.V. with KvK: 16033314) and consisting of:
This “Privacy Notice” or “Policy” (together with other documents referred to herein) describes what personal information we collect from you and how we collect, use and process it.
There is an index below so you can go straight to the relevant section if you prefer.
We collect and use personal information to provide you with the best user experience, which we have grouped together as follows:
a) Identity Data means your name and documents evidencing your identity.
b) Contact Data means your email addresses, telephone numbers, postal addresses, country, job title and company name and other information that could be on your business card.
c) Technical Data means internet protocol (IP) addresses from which you access our or others’ products and services, cookies (as set out in our Cookies Policy), your login data (such as the time, date and duration), the browser type and version you use to access our websites, apps, and products and services, weblogs, traffic data, the time zone setting of your device and your device location, browser plug-in types and versions that you used, other communication data, the resources that you access on our websites, apps and products and services, the operating system and platform type of the device you use, and details of other technology on the devices you use to access this website.
d) Contact Forms and Surveys Data means any information you provide to us when you use our contact forms (for example using the “Contact”, “Send us a Message”, “Stay in touch”, “Get financial updates” functions on our websites, apps, products or services), or when you participate in a survey (including its content), the record of that correspondence and other information or personal information you share with us when completing our contact forms in your sole discretion. (Please note that fields marked with an asterisk (*) are mandatory fields, because we need this information to comply with or respond to your request.)
e) Marketing Communications Data means information about how you respond to email, sms, phone, other marketing campaigns and when you sign up to receive our newsletters or our latest news, developments and research.
f) Social Media Data means your profile data and other information you made public on or otherwise share with us from social media.
g) Financial and Legal Events Data means any information you provide to us in relation to our financial or legal events (if you are eligible for these events) such as when you decide to participate in our webcasts about our financial results or shareholders meetings. If you phone us in relation to these events (for example to get technical support for the online events), then we will process your phone number and other information you may provide in relation to your request.
Depending on the relevant circumstances and applicable local laws and requirements, we may collect some of the information listed above when you visit our website, provide us with your business card, talk to us at a conference or other event, or if you are a customer or prospective customer.
We collect and use personal information to deliver our products and services, to send you information that you requested, or to contact you to provide additional information on our available products and services as more particularly detailed in section 2 below.
We use different methods to collect data from and about you including through:
a) Direct interactions. You may give us your Identity Data, Contact Data, Contact Forms and Surveys Data, Marketing Communications Data, Social Media Data and Financial and Legal Events Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
This includes personal information you provide when you:
c) Third parties or publicly available sources. We will receive personal information about you from various third parties and public sources as set out below:
We will only send marketing communications to you, as an individual, if you have consented to us doing so.
To receive marketing or promotional communications, you can opt-in by checking the relevant box located on the form on which we collect your data, or we can send you these communications based on our legitimates interests to promote our products and services where we are not obliged to obtain your consent by law
We process your data within the scope of an existing business relationship with you or your company because:
In any case, where we send marketing communications to you via email, you may opt-out of receiving any further marketing communications by clicking the ‘unsubscribe’ or ‘opt-out’ function in the email.
In addition, you can also exercise your opt-out right at any time by contacting us at email@example.com (please indicate the marketing communications you would like to opt-out of).
Yes, we do use artificial intelligence (AI) at times. However, we do not use your personal information in any automated decision-making (a decision made solely by the creation and application of technologies without any human intervention) or profiling (processing of personal information with a range of technologies that reduce human intervention to evaluate certain conditions about an individual) that produces a legal effect or similarly significant effect concerning you.
We use a range of technologies to analyze data. In the case of our website, we might use your search terms for recommendations of job offerings. In all cases, there is always human intervention in these processes, as we use these tools to support our expert human decision-makers.
We use automated systems/processes with the conditions described in the previous paragraph to recommend and display alternative search results to your search query. The main aim of this is to broaden the choice of job offerings to choose from. Accordingly, these AI systems do not have legal effects.
For example, when you are searching for a job as a “warehouse worker” we will display alternative but close job offerings like “pick packer” as well. The piece of processing that might use AI (for instance machine-learning, logic- or knowledge-based and statistical approaches) is based on Natural Language Processing techniques to calculate similarities of words and word meanings. In any case, these results are only shown to you as recommendations to make an informed decision about your application.
To facilitate our efficient use of your information and to provide you with the content and/or resources and/or services, we disclose your information to third parties. However, this disclosure will only occur in the following circumstances:
Your personal information can be transferred and processed in one or more other countries, in or outside the European Union or Switzerland. A full list of the countries in which we operate is available on our website at www.adeccogroup.com/worldwide-locations.
We shall only transfer data to those parties set out in section 5 above who are outside the European Economic Area, or UK or Switzerland:
Those countries include the Members States of the European Union, Switzerland, the United Kingdom and the United States.
You may request additional information in this respect and obtain a copy of the relevant safeguard by contacting us using the details set out below.
We understand how important is to protect your personal information. We have implemented operational procedures and adequate technical and organizational security measures to prevent any unauthorized access, alteration, deletion or transmission of this personal information.
Although we will do our best to protect your personal information, you should be aware that the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to the Website or any third party; for this reason, any transmission is at your own risk.
Under applicable data protection laws, you have the following rights:
If you want to exercise any of your rights, please use our form by clicking here.
Finally, you have the right to lodge a complaint with the data protection authority in the place where you live or work, or in the place where you think an issue in relation to your personal information has arisen.
The terms of this Privacy Notice may change from time to time. We shall publish any material changes to this Privacy Notice through appropriate notices either on this Website or by contacting you using other communication channels.
In case you:
To exercise any of your rights related to your personal information, please fill in this form.