Do you want to use your technical skills to help customers and contribute to the energy transition?
We are looking for a Technical Customer Advisor – Energy & PV Systems in Rijswijk who is energized by solving technical challenges and supporting customers with innovative smart energy solutions.
In this role, you’ll be the first point of contact, providing quick and expert assistance, and making an impact every day!
What are you going to do?- First point of contact for customers via phone, email, and remote support
- Registering and following up on customer cases and service tickets
- Providing technical support for PV inverters, energy storage, and smart energy solutions
- Troubleshooting and, when necessary, escalating technical issues
- Documenting cases and contributing to knowledge sharing and process improvements
What do we offer?- Salary between €4,000 and €4,700 gross
- One-year contract
- 24 vacation days
- A career at a leading multinational telecom company with challenging work
- Various training and self-development opportunities
Where will you work?This company is a leading global provider of information and communication technology (ICT) solutions. With a focus on customer-centered innovation and strong partnerships, it has built end-to-end advantages in telecom networks, devices, and cloud computing. Contributing to the sustainable development of society, the economy, and the environment, the company creates green solutions that enable customers to reduce energy consumption, CO₂ emissions, and raw material costs. At the Rijswijk office, with around 300 employees, you’ll work in an inspiring environment that encourages innovation and collaboration.
What do we ask?- Excellent command of English; French is a strong advantage.
- Strong telephone skills and experience in handling complaints, with the ability to communicate clearly and professionally.
- Proven experience in customer support with a strong service-oriented attitude.
- Bachelor’s degree (or equivalent) in Electrical Engineering, Energy Systems, Sustainable Energy, or a similar technical field.
- Good computer and digital skills, including Microsoft Office and web-based applications.
- At least 2 years of experience in maintaining or servicing PV inverters, battery storage, UPS, or power electronics is a plus.
Are you interested?Apply today!
Send your CV and motivation letter before November 15, 2025 to ester.keuning@adecco.nl or apply via the application link.