Service Engineer Benelux (Vaste Baan)

The service engineer of the European service team, based in the southern part of the Netherlands, executes projects with customers for new Automated Packaging Solutions product line (APS) installation in Europe (Netherlands, Belgium, part of Germany and part of France) and provides Field service activities where necessary. You will directly report to the Director of Sales and Operations APS Europe.

Your responsibilities:

  • Customer project management (primary contact, site planning, customization functional requirement document)
  • Provide on-site installation, validation and commissioning of Automatic Packaging Solutions Systems
  • Perform hands-on remote and on-site troubleshooting, service and repairs (including upgrades, modifications)
  • Provide on-site training to the customers
  • Support requests and issue management
  • Spares management towards end customer
  • Keep close contact with various disciplines of the APS team.
  • Supporting pre-sales activities.
  • Develop additional documentation for product release, training and maintenance.
  • Position works a rotating on call schedule ( 2nd level Stand-by duty).

Waar ga je werken?

Our client facilitates parcel management. They are world leader in mail and parcel handling solutions and they have a network of regional offices in over 30 countries in Europe, North America and Asia. In the Netherlands they have a production site for their Automated Packaging Solutions (APS) product line. Here they develop innovative packaging machines for logistics and e-commerce which are then installed on site.

Wat vragen wij?

  • We are looking for a pro-active and self-driven colleague with the right balance in personal and content skills and who has the ability to synchronize with other cultures.
  • Bachelor’s degree in Electrical, Mechatronics, Robotics or Mechanical Engineering or Associate degree in Mechanical or Electrical Engineering with work experience troubleshooting electrical and mechanical equipment (mechatronics) or proven to function on this level
  • Willingness to travel in Europe and must possess a valid driver’s license
  • Project management and organizing skills
  • Detail oriented and stress resistant
  • Good verbal and written communication skills in English is required. German and Dutch are preferred.
  • Customer service oriented
  • Innovative and self-assured
  • Decision making ability

We offer:

  • You will work in an international company, in a team with highly motivated, energetic colleagues that have a relentless drive to help companies to improve their performance by offering intelligent and situation-specific solutions.
  • Working for a healthy company that will grow significantly in the service area in the coming years.
  • A good onboarding programme, in which you will be linked to a buddy during the onboarding process. 
  • Good terms of employment. You will get a car, laptop, phone and all the tools and equipment that are needed for this job. 
  • We will offer you a competitive salary

Are you interested or do you want to know more about this job? 

Please respond before 11 August by clicking on the application button. You are applying for a permanent job, where you will be employed directly by our client. Your application and registration will be processed and treated as such! 

Do you want more information first? Then call or e-mail our Recruitment & SeIection Consultant: Karien Cleven on 06-25179734 or