Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment that values innovation and collaboration? If so, the role of Service Advisor at Tesla might be the perfect fit for you. As our front line and brand ambassadors, Service Advisors play a pivotal role in ensuring a seamless service experience for our valued customers, while actively supporting Tesla's mission to accelerate the world's transition to sustainable energy.
Responsibilities:
- Communicate: Your primary responsibility is to support and guide customers throughout their entire service journey, from their initial contact with us to the moment they are reunited with their Tesla vehicle. Your exceptional communication skills will help create an experience where each Tesla customer feels valued, heard, and well-informed.
- Coordinate: Act as a crucial liaison between our customers and the broader Service team, ensuring that every service visit is marked by excellence and efficiency.
- Collaborate: By fostering partnerships across various teams and departments, you'll contribute to maintaining consistency in our customer experience, upholding Tesla's commitment to quality.
- Innovate: We entrust our Service Advisors with the responsibility to continually identify, develop, and implement improvements to enhance the customer journey.
Requirements:
- Customer-Centric Focus: Your unwavering commitment to prioritizing customer satisfaction is evident in your background within customer service. Your contribution will enable the team to deliver unparalleled customer experiences.
- Effective Multitasking: Your ability to manage time and tasks efficiently ensures that you meet deadlines and uphold Tesla's standards of excellence.
- Eager to Learn: While you don't need to be an automotive expert, a genuine interest in cars and technology is essential. Technical experience is a definite advantage.
- Strong Communication Skills: Fluent communication in both English and Dutch, with an emphasis on clarity and respect, is vital for effectively engaging with our diverse customer base.
- Tech-Savvy: You readily embrace new technologies and systems, adapting quickly to advancements in the field.
- Team Player: Collaboration is your forte, and you thrive when working closely with diverse individuals. Your willingness to work flexible shifts, including weekends and varied hours, demonstrates your dedication to team support.
- Valid Driver's License: Holding a valid driver's license is a prerequisite for the role.
Waar ga je werken?
Tesla is a globally renowned company committed to revolutionizing the way we think about transportation and energy. With a vision to create a sustainable future, Tesla designs and manufactures electric vehicles, energy storage systems, and renewable energy solutions. By combining cutting-edge technology with forward-thinking innovation, Tesla is driving the transition to a cleaner, more sustainable world. As a Tesla Service Advisor, you'll be part of a team dedicated to advancing this mission and creating an impact on a global scale.
Wat vragen wij?
What We Offer:
- Dynamic Environment: Join a fast-paced and dynamic work environment where inclusivity, learning, and collaboration are the cornerstones of success.
- Cutting-Edge Technology: Immerse yourself in the world of innovative technology, contributing to our mission of revolutionizing sustainable energy.
- Continuous Development: We're committed to your growth. Enjoy ongoing training and development opportunities to enhance your skills and advance your career.
- Compensation and Benefits: You'll receive a competitive compensation and benefits package reflective of your dedication and contributions.
- Safe and Enjoyable Workplace: We ensure a secure, clean, and enjoyable workplace that fosters productivity and job satisfaction.
Position Details:
- Hours: Full-time, 40 hours per week.
- Contract Length: 2 months.
- Location: EU-NL-Arnhem-Duiven-Geograaf.
- Working Hours: Monday to Friday, 8:30 AM to 5:30 PM.
- Competitieve Salary!.