Digital Operations Specialist

Are you looking for an operational opportunity? And are you able to maintain good relationships with different stakeholders? We are looking for a Digital Operations Specialist!


This is a temporary role starting asap for 6 months, with a possible extension. The function is for 40 hours a week.

 

What does the role involve?

In this role you will be responsible for the total Gift Card experience of our consumers on Nike.com. You need to make sure that the process from A to Z runs smoothly and that issues will be tackled and resolved.

 

Responsibilities:

  • Support roll out of new Gift Card capabilities, test, validate and flag issues
  • Drive, execute and monitor Gift Card partner purchase order (PO) process in close corporation with Finance & in alignment with business teams
  • Document and update workflows to support financial process and accountabilities with vendors
  • Communicate and set expectations on managing our financial flows with all vendors and provide updates to key stakeholders
  • Escalate financial system access issues and/or late payments across our vendors and internal functions
  • Monitor and analyze vendor metrics and service levels
  • Support Commerce Operations manager with process improvement


Waar ga je werken?

Why do I want to work here?

Although the current situation is a full work from home situation, the NIKE EHQ is based on an inspiring campus in Hilversum. A dynamic, energizing place to work that reflects the values and spirit of the brand. Colleagues from all over the world and located in and amongst numerous parks, cycling lanes and running tracks. Furthermore, this package includes:

  • 25 vacation days if you work 40 hours per week a full year
  • Commuting allowance EUR 0.19 cent per km/max of EUR 6 net per day
  • 8.33% holiday allowance
  • After 26 work weeks participation in pension plan
  • Free access to the online learning platform Adecco Academy
  • Free access to NIKE online training Club app and work outs via Zoom  


Wat vragen wij?

This is why the role is a great match for me:

  • Bachelor's Degree in Marketing, Business, Finance or similar
  • At least 2 years of experience in a digital operational environment
  • Eye for detail
  • X-functional process management
  • Ability to quickly pick up new systems
  • Financial affinity
  • Good stakeholder management/relationship building
  • Excellent communication skills in English


 Sounds great, how do I apply?

Apply now via nike@adecco.nl or if you need more information about the team, the company, the role; feel free to give Terri a call at + 31 6 82 48 19 80. She will be more than happy to support!